Terms of Service

Last Updated: December 24, 2024

Welcome to Nicopolitan. These Terms of Service (“Terms”) govern your access to and use of our website, www.nicopolitan.com, including the purchase of products offered through the website. By accessing our website or placing an order, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our website or purchase products from us.

1. Business Information

Nicopolitan is an online retail business offering accessories including belts, hats, keychains, and sunglasses through our website.

Business Name: Nicopolitan
Business Address: 1238 Sage Crest Dr, Orcutt, CA 93455, United States
Customer Support Email: support@nicopolitan.com
Customer Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM EST
Website: www.nicopolitan.com

All references to “Nicopolitan,” “we,” “us,” or “our” in these Terms refer to the business operating the website listed above.

2. Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you confirm that you are legally capable of entering into a binding contract and that you agree to comply with these Terms.

If you place an order on behalf of another person or organization, you represent that you have the authority to bind that party to these Terms.

These Terms apply to all visitors, customers, and users of our website.

3. Orders and Contract Formation

When you place an order through our website, you are submitting an offer to purchase the selected products. After an order is submitted, you will receive an order confirmation email acknowledging that we have received your request.

A binding contract between you and Nicopolitan is formed only when we send you an order confirmation indicating that your order has been accepted and is being prepared for processing.

Each order will be assigned a unique order number. Customers should retain this number for future reference when contacting customer support.

We reserve the right to decline or cancel an order in certain circumstances, including but not limited to:

Product unavailability
Pricing errors
Suspected fraudulent transactions
Shipping restrictions or address issues

If an order cannot be fulfilled, customers will be notified and any payment received will be refunded.

4. Product Information and Availability

Nicopolitan sells accessories including belts, hats, keychains, and sunglasses through our website. We strive to provide accurate product descriptions, images, and specifications.

However, product images are provided for illustrative purposes. Colors and visual details may vary slightly depending on the device display settings used by the customer.

Product availability may change without notice. While we make reasonable efforts to ensure that items displayed on the website are available for purchase, there may be occasions when certain products become unavailable after an order is placed.

If a product becomes unavailable, we will notify the customer and provide an appropriate solution such as order cancellation or a refund.

5. Pricing and Payment

All prices listed on the website are displayed in the currency specified at checkout. Prices may change from time to time without prior notice.

Customers are responsible for reviewing the final price displayed at checkout before completing a purchase.

Payment must be completed in full before an order is processed or shipped. Accepted payment methods are displayed during the checkout process and may include credit cards, debit cards, or other secure payment options supported by the website.

If an obvious pricing error occurs on the website, we reserve the right to cancel the order and issue a refund for the incorrect transaction.

6. Shipping and Delivery

Nicopolitan ships orders in accordance with the procedures described in our Shipping Policy. Customers are encouraged to review the Shipping Policy for full details regarding order handling, processing times, delivery timelines, and shipping costs.

Key shipping details include:

Order Cut-Off Time: 7:00 PM EST (New York time)
Handling Time: 1 business day
Processing Time: 3–6 business days
Estimated Delivery Time: 4–7 business days

Delivery timelines are estimates and may vary depending on the destination, shipping carrier, or circumstances beyond our control.

Shipping costs are displayed clearly during checkout before an order is completed.

If a delivery delay occurs due to circumstances outside of our control, such as weather events or carrier disruptions, customers will be informed when possible.

7. Returns and Refunds

Nicopolitan provides a return and refund process designed to be fair and transparent. Full details regarding eligibility requirements, return conditions, and refund timelines are outlined in our Return Policy and Refund Policy.

Key return terms include:

Return Window: Customers may request a return within 30 days of the delivery date.
Product Condition: Items may be returned in new or slightly used condition, provided they remain functional and undamaged.
Accepted Returns: Returns are accepted for both defective and non-defective products.
Return Method: Returns are processed by mail using the prepaid return label included with the package.
Return Shipping Cost: Free within the United States.
Restocking Fees: None.

Refunds are issued to the original payment method used during checkout. Once a returned item is received and approved, refunds are processed within 14 days.

Customers should review our Return Policy and Refund Policy for complete details about return eligibility and refund procedures.

8. Order Changes and Cancellations

Customers who need to modify or cancel an order should contact our support team as soon as possible after placing the order.

While we will make reasonable efforts to accommodate changes, modifications or cancellations may not be possible once an order has entered the processing or shipping stage.

If an order has already been shipped, the customer may request a return after receiving the product according to our Return Policy.

9. Customer Responsibilities

Customers are responsible for providing accurate and complete information during checkout, including shipping address, email address, and payment details.

Nicopolitan is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address or failed delivery attempt, additional shipping arrangements may be required.

10. Intellectual Property

All content available on the Nicopolitan website, including text, product descriptions, images, graphics, logos, and design elements, is the property of Nicopolitan or its content providers and is protected by applicable intellectual property laws.

Customers may not copy, reproduce, distribute, modify, or use website content without prior written permission from Nicopolitan.

11. Limitation of Liability

To the fullest extent permitted by law, Nicopolitan shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our liability for any claim relating to a purchase made through our website shall not exceed the amount paid for the product in question.

Nothing in these Terms limits any rights that customers may have under applicable consumer protection laws.

12. Privacy and Data Protection

Nicopolitan respects customer privacy and is committed to protecting personal information.

Any personal data collected through the website is processed in accordance with our Privacy Policy. Customers are encouraged to review the Privacy Policy to understand how personal information is collected, used, and protected.

13. Website Availability

We strive to maintain continuous access to our website. However, from time to time the website may be temporarily unavailable due to maintenance, technical issues, or other operational reasons.

Nicopolitan does not guarantee uninterrupted access to the website and reserves the right to modify, suspend, or discontinue parts of the service when necessary.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United States and the applicable laws of the State of California.

Any disputes arising in connection with these Terms or the use of our website shall be handled through the appropriate courts within the State of California.

15. Changes to These Terms

Nicopolitan may update or modify these Terms of Service from time to time in order to reflect changes in business practices, legal requirements, or operational procedures.

When updates are made, the “Last Updated” date at the top of this document will be revised. Customers are encouraged to review these Terms periodically to stay informed of any changes.

16. Contact Information

If you have questions about these Terms of Service, please contact our customer support team.

Email: support@nicopolitan.com
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM EST
Mailing Address: 1238 Sage Crest Dr, Orcutt, CA 93455, United States

By using the Nicopolitan website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.