Privacy Policy

At Nicopolitan, we believe that true luxury is built on a foundation of trust. Protecting your personal data is as essential to us as the quality of the jewelry we create. This policy outlines how we collect, use, and safeguard your information when you visit or shop at nicopolitan.com.

1. Information We Collect

To provide you with a personalized and seamless shopping experience, we collect information in two ways:

  • Order Information: When you make a purchase, we collect your full name, billing and shipping addresses, email address, phone number, and payment details.

  • Device Information: When you browse our site, we automatically collect data about your device, including your IP address, browser type, time zone, and how you interact with our collections (pages viewed, links clicked).

2. How We Use Your Information

Your data allows us to provide a high-level service tailored to your needs:

  • Fulfillment: To process transactions, arrange shipping, and provide you with order confirmations and tracking updates.

  • Security: To screen for potential risk or fraud, ensuring a safe environment for all our clients.

  • Personalization: To recommend jewelry pieces that align with your style and preferences.

  • Communication: To send you updates on new collections or exclusive promotions (only when you have opted-in to receive them).

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties who help us operate our store:

  • Service Providers: We share your information with our shipping partners (USPS, UPS, FedEx) and payment processors (Stripe, PayPal) to complete your orders.

  • Analytics: we use tools like Google Analytics to help us understand how our customers use the site, allowing us to improve the shopping experience.

  • Compliance: We may share information if required to do so by law or to protect our legal rights.

4. Cookies & Tracking Technology

Our website uses "cookies" to enhance your experience. These small files allow us to:

  • Remember the items in your shopping cart.

  • Recognize you when you return to our site.

  • Analyze site performance and speed up your checkout process.

  • You can choose to disable cookies through your browser settings, though some features of the Nicopolitan experience may be limited.

5. Data Security

We employ industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional recognized industry standards to safeguard your personal information.

6. Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.

  • Request that your information be corrected, updated, or deleted.

  • Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at support@nicopolitan.com.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The most current version will always be posted on our website.

Contact Information

For more information about our privacy practices, or if you have questions, please reach out to us:

  • Email: support@nicopolitan.com

  • Address: 1238 Sage Crest Dr, Orcutt, CA 93455, United States

  • Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM EST